Privacy policy

This policy explains how INKÛNU handles personal information in connection with inkunu.com. The store operator is YMMRIHAAB for Perfumes & Cosmetics Trading Co. L.L.C, registered in Dubai under licence number 1130270. For privacy questions or requests, contact contact@inkunu.com.

Information connected with your visit or order

When you order or contact us, the information you provide can include your name, email address, telephone number, billing and delivery addresses, order details and message content. Account information depends on the sign-in method you use.

The store and services connected to it can process technical information such as IP address, device and browser details, session activity and cookie identifiers. Payment information is processed through the payment services used at checkout.

Why information is processed

Information is used to handle purchases, arrange delivery, provide customer support, manage account access, help prevent fraud and meet applicable record-keeping obligations. Processing for optional analytics or marketing depends on the services in use, your choices and applicable law.

Service providers

Operating the store involves our website host (OVHcloud), our payment provider (Stripe) and delivery partners. Information needed for their role may be shared with them. Other connected services may process information for support, communications or analytics. Third-party services have their own privacy information.

Marketing choices

You can unsubscribe from marketing emails using the unsubscribe link or contact us to update your preferences. Unsubscribing from marketing does not stop messages needed to manage an order or support request.

Cookies

Read our Cookie policy for information about browser storage and privacy choices. Stripe describes its own handling of payment information in its privacy policy.

Retention and international processing

Information is kept for the purposes for which it is collected, including order administration, customer support and applicable legal obligations. The period depends on the type of record and the relevant requirement. Our hosting, payment and other providers may process information in countries other than your own; applicable transfer safeguards must be considered for those services.

Your requests

Depending on applicable law, you may be able to request access, correction, deletion or restrictions on the use of your information. Send your request to contact@inkunu.com. We may need to verify your identity before acting, and some records may need to be retained for legal reasons.

Protecting your information

Keep sign-in codes and credentials private. Do not send full payment card numbers, security codes or identity documents through our general contact form. Contact us if you suspect misuse of your account or personal information.

Policy updates

Changes to this policy will be made available on this page. Contact us if you need information about a previous version.